Field Technician
Ampd Energy
London, UK
Posted on Sep 6, 2024
About Ampd Energy
At Ampd Energy, we believe in making a zero-emission future for many industries a reality. Founded in 2014, Ampd Energy develops robust, versatile, advanced, compact, and connected battery energy storage systems (BESS) to replace the dirty, noisy, and hazardous diesel generators that power job sites in industries such as construction, civil works, mining, events, film, and utilities.
Ampd Energy is a mission and values-driven company with a diverse, high-performing global team supported by visionary customers who all want to make a difference. We are poised for significant expansion and seek dynamic, passionate team members to help propel our growth.
About the position
Ampd Energy is seeking a field Technician to provide technical support and repair services for all products in the company. You will be working under the service department and be based remotely in the UK. You will be expected to make frequent visits to our warehouse, and regional office located in central London. This position will report to the lead field engineer in the UK.
This is a very hands-on role and requires a degree of flexibility to travel around to customer sites where needed, sometimes during out-of-office hours on weekdays and weekends. Some of the tasks will involve communicating with the engineering team to fix technical issues, and the supply chain and quality team to manage all the spare parts. As a field engineer/technician, you are expected to demonstrate clear and professional communication to customers about the products.
What you will need:
- Trained as an electrical technician and/or electrician, preferably with renewable energy systems.
- An industry relevant CSCS skilled worker card or an Installation Electrician ECS gold card is required.
- Strong knowledge of electrical inspection and testing procedures, including familiarity with relevant regulations and standards.
- Proficiency in troubleshooting electrical systems and diagnosing faults.
- Ability to read and understand electrical drawings and manuals.
- Able to work effectively both independently and as part of a team.
- Good command of written and spoken English, especially in front of customers.
- Full UK Driving License required and must have access to own vehicle capable of being used daily.
What you will do:
- Provide technical support to customers and conduct repairs on products on customer sites.
- Install and commission products on customer sites.
- Perform routine maintenance inspections on all the products on customer sites.
- Respond to on-site emergency calls and troubleshoot product issues, sometimes during non-work hours.
- Help collect and analyse data regarding the product reliability, usability, and performance.
- Create/write up test reports and service reports.
Ampd Energy offers comprehensive benefits, professional development opportunities, and a multi-cultural, collaborative, and diverse environment.
All information provided will be treated in strict confidence and used solely for recruitment purposes.
Ampd Energy is an equal-opportunity employer. All candidates will be assessed on merit without regard to age, race, gender, sexual orientation, religion, nationality, marital status, political affiliation, or any other factor protected by law.