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Maintenance Support Executive

BluSmart Mobility

BluSmart Mobility

Customer Service
Gurugram, Haryana, India
Posted on Wednesday, January 24, 2024

About Us

At BluSmart, we are building India’s largest all-Electric ride hailing service and EV Charging network. BluSmart is the first of its kind 100% electric mobility platform that partners with the world's leading electric vehicle manufacturers, mobility technologies and unlocks the era of smart urban electric mobility for consumers. Having raised over $50 million over the past 24 months, we are all geared up for the next stage of growth! Together, we can accelerate the adoption of affordable shared electric mobility and improve the safety and quality of life in our cities.

We are looking for an energetic Maintenance Shift Executive to take care of maintenance.

If you have a relevant skill set or experience you will be the right fit for the role.

Responsibilities

  • Preventive Maintenance Scheduling (PMS):
  • Strategically plan and manage PMS for the designated subset of 750 vehicles.
  • Collaborate closely with workshop managers to ensure seamless execution of scheduled maintenance tasks.
  • General Maintenance Support (GMS):
  • Provide technical guidance and support to workshop technicians, ensuring effective resolution of maintenance and repair tasks.
  • Facilitate communication between technicians, store incharge, and workshop managers to expedite issue resolution.
  • Accidental Ticket Management:
  • Oversee the handling of accidental tickets for the designated vehicles.
  • Coordinate with workshop staff, insurance providers, and relevant stakeholders to ensure swift and comprehensive resolution of accident-related repairs.
  • Turnaround Time (TAT) Adherence:
  • Prioritize and manage maintenance tasks to meet or exceed established TATs for PMS, GMS, and accidental ticket resolutions.
  • Collaborate with the workshop team to identify and address potential bottlenecks, optimizing workflow.
  • Collaborate with workshop managers to implement industry best practices for optimal fleet maintenance.
  • Driver Team Management:
  • Manage a team of maintenance drivers according to the type of ticket (PMS, GMS, accidental) for timely vehicle pick-up and drop-off.
  • Ticket Documentation and Reporting:
  • Maintain accurate records of all maintenance-related activities, including PMS, GMS, and accident-related tasks

Requirements:

  • Minimum 10+2 or above.
  • Previous experience in fleet maintenance, workshop management, or similar roles.
  • Automobile experience will be plus point.
  • Profound understanding of electric vehicle systems and components.
  • Leadership skills crucial for managing driver teams and coordinating vehicle movements.

Compensation: As per Industry standards