Senior Manager- Airport Operations
BluSmart Mobility
This job is no longer accepting applications
See open jobs at BluSmart Mobility.See open jobs similar to "Senior Manager- Airport Operations" Unreasonable.Operations
Gurugram, Haryana, India · Haryana, India · India
Posted 6+ months ago
About Us
At BluSmart, we are building India’s largest all-Electric ride hailing service and EV Charging network.
BluSmart is the first of its kind 100% electric mobility platform that partners with the world's leading
electric vehicle manufacturers, mobility technologies and unlocks the era of smart urban electric
mobility for consumers. Having raised over $35 million over the past 24 months, we are all geared up for
the next stage of growth! Together, we can accelerate the adoption of affordable shared electric mobility
and improve the safety and quality of life in our cities.
Position Overview:
As the Airport Manager, you will be responsible for leading a team of customer service/Sales
representatives at the airport. Your main objective will be to approach customers, facilitate bookings,
and ensure a smooth boarding process into our vehicles. This role requires a strong emphasis on
communication skills, sales acumen, team management, and coordination to achieve operational
excellence
Key Responsibilities:
At BluSmart, we are building India’s largest all-Electric ride hailing service and EV Charging network.
BluSmart is the first of its kind 100% electric mobility platform that partners with the world's leading
electric vehicle manufacturers, mobility technologies and unlocks the era of smart urban electric
mobility for consumers. Having raised over $35 million over the past 24 months, we are all geared up for
the next stage of growth! Together, we can accelerate the adoption of affordable shared electric mobility
and improve the safety and quality of life in our cities.
Position Overview:
As the Airport Manager, you will be responsible for leading a team of customer service/Sales
representatives at the airport. Your main objective will be to approach customers, facilitate bookings,
and ensure a smooth boarding process into our vehicles. This role requires a strong emphasis on
communication skills, sales acumen, team management, and coordination to achieve operational
excellence
Key Responsibilities:
- Recruit, train, manage and retain a team of 30-35 customer/sales service representatives along with
- Develop and implement strategies to approach customers and promote BluSmart’s ride-hailing services
- Ensure all team members are adequately trained on sales techniques, customer service protocols, and
- Manage rostering, rotation and shifts of all personnel at multiple terminals of the airport.
- Monitor team performance and provide ongoing coaching and feedback to drive individual and team
- Coordinate with airport authorities and other relevant stakeholders to ensure compliance with
- Handle customer inquiries, complaints, and escalations in a professional and timely manner.
- Collaborate with other departments such as Operations, Marketing, and Technology to optimize
- Maintain accurate records of daily operations, including passenger counts, revenue, and performance
- Implement measures to enhance productivity, efficiency, and overall performance of the airport team.
This job is no longer accepting applications
See open jobs at BluSmart Mobility.See open jobs similar to "Senior Manager- Airport Operations" Unreasonable.