Job Summary:

The Technician (L4 Analysis) at d.light Solar is responsible for conducting in-depth diagnostics, troubleshooting, and repairs of advanced solar energy products. This role focuses on identifying root causes of product failures, implementing corrective actions, and collaborating with cross-functional teams to enhance product reliability and customer satisfaction.

Key Responsibilities:

● Advanced Diagnostics & Repair:

o Perform comprehensive Level 4 analyses on returned or failed solar products, including solar panels, batteries, inverters, and charge controllers.

o Utilize specialized tools and equipment to diagnose complex issues at the component level.

● Root Cause Analysis (RCA):

o Investigate failure modes and implement corrective actions to prevent recurrence.

o Document findings and collaborate with the engineering team to drive product improvements.

● Process Improvement:

o Provide feedback to the manufacturing and design teams based on analysis outcomes.

o Recommend enhancements to testing procedures and quality assurance protocols.

● Training & Mentorship:

o Mentor junior technicians and provide training on advanced diagnostic techniques.

o Share best practices and contribute to the development of technical documentation.

Requirements

Qualifications & Experience:

● Education:

o Minimum of a Higher National Diploma (HND) or Bachelor's degree in Electrical Engineering, Renewable Energy, or a related field.

● Experience:

o At least 5 years of hands-on experience in diagnosing and repairing solar energy products or similar electronic devices.

o Proficiency in using diagnostic tools such as oscilloscopes, multi meters, and soldering equipment.

● Certifications:

o Relevant certifications in solar technology or electronics repair are advantageous.

● Skills:

o Strong analytical and problem-solving abilities.

o Excellent communication skills, both written and verbal.

Benefits