Job Description:

• Ensuring all targets given to all FTS in the area are achieved and running well (target acquisition, activation, retention and Recall feeder)
• Carry out accountability for the use of personal and regional budgets
• Validating data order
• Collaborate with internal and external teams in any matters related to existing processes in the field
• Conducting joint visits with both FTS and other teams if there is a need
• Doing a monthly report in the form of a narrative to the direct supervisor

Job Requirements:

• Minimum SMA/SMK/D3/S1
• Have good leadership skills
• Adequate experience in the field of technical support and customer experience
• Attention to detail and good problem solving skills
• Proficient interpersonal skills
• Good written and verbal communication