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After Sales Associate



Sales & Business Development
Posted on Monday, February 6, 2023

Job Descriptions :

  • Addressing all general inquiries about eFishery via phone, messages, or social media
  • Providing accurate, valid, and comprehensive information using appropriate methods/tools
  • Handling customer complaints, offering suitable solutions and alternatives within specified timeframes
  • Recording customer interactions, processing, and archiving documents as necessary
  • Establishing and nurturing a sustainable relationship and trust with eFishery customers through open and interactive communication to achieve satisfaction
  • Maintaining communication and collaboration with all internal teams to efficiently resolve issues

Job Requirements :

  • Minimum Bachelor Degree
  • Minimum of 1 year in the same position
  • Possesses strong problem-solving skills
  • Highly proficient in using standard work tools (Office or Google tools, CRX or CRM)
  • Demonstrates knowledge and standard skills in data management
  • Exhibits effective communication, organizational, adaptability, and interpersonal skills.