Job Description:

• Make inspection reports and give presentations of inspection analysis results for recommendations for improvements to the Business Unit (Channel) scale
• Manage the work of a Quality Assurance Associate
• Create/update scorecard standards for all sales processes as determined by the BSD team
• Perform calibration with related department/function based on inspection results according to Business Unit (Channel)
• Train Quality Assurance Associates in conducting inspections (ethics, technical, template, etc)
• Perform calibration with leaders in the area and then with related stakeholders from the inspection results

Job Requirements:

• Have knowledge in business acumen/understand business processes
• Minimum Bachelor degree
• Experience in the same field approximately 1 year
• Proficient in English (oral & written)
• Data Visualization