Company Description

HuskPower Systems (“Husk”) is an award-winning rural-tech company serving rural India

and Sub-Saharan Africa. In 2023, it was named “World’s Best Challenger Brand” in the

energy industry and is a 3-time Global Cleantech 100 company. The CEO has been

recognised by TIME magazine as one of the 100 climate leaders in the world. The

company’s AI-powered rural platform provides 24/7 renewable power to rural households,

commercial customers, institutions and small factories. It also delivers a range of other

products and services, including e-commerce and credit-financing of branded appliances for

home and commercial use, as well as community-based solutions for e-mobility and the

agricultural value chain.Husk’s mission is to superchange economic growth and social well-

being in rural communities that are unserved and underserved.

Husk’s knowledge of rural markets, broad footprint in off-grid and weak grid communities,

and on-the-ground operations give it a distinct advantage in providing affordable and tailored

solutions to rural consumers, especially the 700 million worldwide who still live without

access to electricity.

Job Description

Job Description

We are seeking a highly skilled experienced and dynamic Collections Manager with 6-8

years of relevant work experience. The ideal candidate will be responsible for leading our

credit collection efforts, managing a team of collection executives, and ensuring timely and

effective recovery of outstanding debts. The successful candidate will possess strong

leadership qualities, excellent communication skills, and a proven track record in credit and collections management.

What this will entail:

• Own and lead the collections process for both B2B and B2C segments, ensuring timely and efficient recovery of outstanding payments.
• Develop and implement robust collections strategies, policies, and procedures to optimize recovery rates and reduce delinquency.
• Recruit, Supervise, mentor, and motivate a team of collection agents, ensuring high performance and compliance with company policies.
• Maintain strong relationships with clients and customers, addressing queries and resolving issues related to overdue accounts.
• Onboard, coordinate and evaluate third party collection agencies.
• Prepare and run reports, analyse data pertaining to collections and use insights to streamline collection processes.
• Work closely with other departments, such as Sales, Customer Service, and Finance, tostreamline collections processes and improve customer satisfaction.
• Identify and mitigate potential risks associated with collections, including fraud and NPA.
  
  

Qualifications

Who should apply:

• Bachelor's degree in Finance, Business Administration, or related field. A master's. Degreeor relevant certifications are a plus.
• 6-8 years of experience in credit and collections.
• Proficient in Microsoft Office and Google workspace.
• Analytical skills to interpret data and make informed decisions.
• Excellent verbal and written communication skills.
• Proven ability to adapt to diverse environments and work collaboratively in team.
• Candidates with experience in credit collection.
  
  

Additional Information

Location of this role is Patna, Bihar.