Customer Engagement Manager (Commercial team, sales & marketing)
Onego Bio
Do you want to drive positive change in the food industry with a company that produces the perfect egg protein using industry-leading technology, and superb colleagues who are top experts in their field? If so, Onego Bio might be just the place for you.
Onego Bio is a food tech ingredient company on a mission to create a more resilient food system through its product Bioalbumen®—the first non-animal egg protein with an amino acid sequence identical to the natural protein. The company's award-winning technology has placed them at the forefront of delivering sustainable, animal-free egg protein ingredients that cater to the food industry's need for functional, supply- and cost-stable egg protein ingredients. The company is focused on scaling precision fermentation to industrial scale with the superior Trichoderma reesei production platform. Get to know us better here: https://www.onego.bio/about-us
We are seeking a results-driven Customer Engagement Manager to support our business growth through strategic lead generation, market analysis, and customer engagement. This role requires a mix of analytical skills, creativity, and customer savviness to identify new opportunities and help position our product in the evolving food ingredient landscape.
Key Responsibilities
Market Analysis & Insights:
- Conduct market research to identify trends, competitor activities, and emerging opportunities in the food tech, alternative protein, and CPG sectors.
- Analyze industry reports, customer feedback, and sales data to provide actionable insights.
- Develop presentations and reports to support sales and marketing strategies.
Sales & Lead Generation:
- Collaborate with the sales team to support customer engagement and follow-ups.
- Identify and qualify leads using CRM tools (Salesforce or HubSpot) and manage outreach strategies.
- Develop and execute email and outreach campaigns to drive business development efforts.
- Manage lead generation contractors to ensure our KPI are met
- Track and analyze lead conversion rates and optimize the sales funnel.
CRM & Reporting:
- Maintain and update CRM systems (Salesforce or HubSpot) to ensure accurate tracking of leads and opportunities.
- Generate reports and dashboards to measure campaign performance and business impact.
Sales Material Preparation (in collaboration with the Marketing team):
- Assist in preparing sales presentations, case studies, and pitch materials.
- Write engaging emails, campaigns, product sheets, and sales content.
- Create content for sales material (sell sheets, presentations, photography, and infographics) together with the Marketing team
Qualifications & Skills
- 3-5 years of experience in sales, marketing, or lead generation, preferably in the food ingredient, biotech, or CPG space.
- This is not a graphic design position; however, basic photography skills, ability to learn and follow brand guidelines and an eye for detail and style are necessary, along with proficiency in suitable tools.
- Hands-on experience with CRM platforms (Salesforce or HubSpot) and email marketing tools.
- Ability to analyze market trends and sales data to support business growth.
- Familiarity with SEO, PPC, and digital marketing analytics.
- Excellent communication, organization, and problem-solving skills.
- Ability to multitask and work independently in a fast-paced, growing company.
- Highly productive and action oriented.
- Great attitude and a good sense of humor is a must.
Nice to Have:
- Experience in food, CPG, or biotech industries.
- Photo and video editing and multimedia content creation experience.
At Onego Bio, you’ll enjoy:
- Molecular biology with an impact. Onego Bio works on creating cutting-edge microbial protein production systems. Microbial production technology to produce egg white protein shows potential to significantly mitigate environmental impacts up to 90% according to recent study published in Nature Food. The positive impact of our technology does not only contribute positively on the environment but also supply chain stability, global health, food security and animal welfare. Egg is one of the world’s most popular proteins and our team stands to meet the demand in a way that preserves the future of our planet.
- Superb colleagues. We offer working in a passionate environment within a fun and diverse team who want to make an impact in the world. With Onego Bio, you will join a dedicated group of top experts in their respective fields who foster a culture of trust, openness, and sharing ideas.
- Competitive salary. We want to attract the best people, so we provide competitive salaries.
- Work-life balance. At Onego Bio, we make our people’s well-being a priority. We have a competitive benefits package, promote work-life balance and offer a collaborative, supportive and flexible, work environment with opportunities for exploration and growth.
Legal authorization to work in the U.S. is required for this position. We cannot sponsor employment visas. In accordance with federal law, all new hires must verify their identity and eligibility to work in the United States and complete the necessary employment eligibility verification form upon hire.