Job description for role of Head, Credit Risk Management

The Company Memento Microfinance Bank Limited

Company type/Sector Digital Bank/ Financial Services

Reports to The Chief Executive Officer

Location Lagos, Nigeria

Experience Minimum of 7 years of relevant experience in financial services

ABOUT THE COMPANY

Memento Microfinance Bank (MMFB) is a Tier 1 Unit microfinance bank licensed by the Central Bank of Nigeria (CBN) and committed to the economic growth and empowerment of Nigerian individuals and small/medium sized businesses. MMFB is a digital bank, offering products and services that are tailored to meet customers’ needs; cutting across micro savings, micro loans, investments, capacity building and financial advisory services.

ROLE SUMMARY

The Head of Credit/Risk Management is responsible for ensuring the smooth running of the Credit and Marketing departments. The candidate will analyze credit and financial reports to determine risk involved in loaning money or extending credit. The candidate will scrutinize financial data such as market share, income growth, and management quality to decide if loans will be lucrative. Other responsibilities include gathering information, reading financial briefings, assessing, analyzing and interpreting complicated financial information, undertaking risk assessment analysis, visiting clients, keeping company credit exposures within set risk bearing limits, keeping knowledge of key issues up to date (for example legal, market risk and compliance issues), helping to enhance the quality of credit applications, and making recommendations about procedural/policy changes. The candidate will work earnestly to grow risk assets and ensure credits are performing at all times. The candidate must ensure that the non-performing loans are within CBN set ratio.

The ideal candidate for this role will have clearly demonstrated strong leadership skills, results orientation and be able to interpret the corporate vision into growth strategies and profitable operations.

RESPONSIBILITIES

• Lead, oversee and manage all areas of the credit/risk management department and day-to-day operations to ensure KPIs are achieved; and build comprehensive and SMART goals for performance and growth.
• Appraising Risks, carrying out research and planning.
• Credit Administration, controls and mobilization.
• Loan monitoring and recovery.
• Oversee the identification, assessment, and mitigation of credit risks across the bank's portfolio.
• Ensure credit policies and procedures are robust, align with regulatory requirements, and support the organization’s strategic objectives.
• Maintain quality of the credit portfolio, optimize risk reward balance, and foster a culture of prudent risk management.
• Minimize risks in Portfolio Management by prudent lending, monitoring financial metrics (PAR, NPL, Provisions) and regularly reviewing loan book performance indicators to identify concerns from credit decisions.
• Ensure implementation and compliance of the consumer data protection principles in the bank.
• Ensure customer satisfaction through prompt service delivery and effective communication, adhering to Service Level Agreements (SLAs) and Turnaround Time (TAT) standards for business credit applications.
• Periodically review the credit certification program content for relevance, provide stakeholder training, and track exceptions to ensure compliance with approved standards.
• Ensure necessary controls are in place to address the risks encountered during the credit life cycle from origination, evaluation, documentation, account management and collections, by conducting periodic quality sample checks.
• Ensure all Regulatory and Compliance issues are tracked down and closed on time for the unit.
• Contribute to setting the risk appetite and ensure exceptions are reviewed and tracked to ensure they are operating within approved standards.
• Track all credit-related projects and work with internal and external resources to ensure timely delivery.
• Ensure monthly reports are presented at required forums and committees, and approvals are obtained from the appropriate sanctioning body.
• Play a leading role in coaching, mentoring and developing their teams take responsibility in talent management and succession for the business development teams.
• Ensure periodic monitoring and regular review of credit modelling tools, i.e. score card, and Risk Acceptance Criteria to address any emergent issues and potential risk.
• Review and monitor new Credit products and existing credit products to ensure performance review is periodically conducted and any emergent issues and potential risks are addressed.
• Any other duties and responsibilities which may be required from time to meet the objectives of MMFB.

QUALIFICATIONS, SKILLS & COMPETENCIES

• A Degree in Business Administration, Economics, Finance or any other discipline Minimum of 7 years’ banking experience with at least 3 years in a senior management role in a Microfinance Bank.
• Experience implementing and/or using a Management Information System within the financial services industry.
• Excellent problem-solving skills; analytical and structured in his/her thinking.
• Knowledge of data analytics, reporting and financial planning.
• Communication skills – verbal, non-verbal and written.
• Self-starter and very organized, with strong attention to detail.
• Extremely versatile, dedicated to efficient productivity and able to work efficiently and effectively across multiple teams.
• A thorough understanding of microfinance performance metrics/indicators and the ability to interpret and process operations data.

We are an equal opportunity employer and value diversity inclusion. We do not discriminate on grounds of colour, race, nationality, religion, age, ethnic origin, disability, gender, marital status, or sexual orientation in our employment practices.