JOB DESCRIPTION: Fraud Management Analyst

Company: Pagatech Limited (“Paga” or the “Company”)

Sector: Financial Services / FinTech

Position: Fraud Management Analyst

Reports to: Enterprise Risk Manager

Location: Lagos, Nigeria

Experience: 2 years+ experience in Fraud Management environment or a similar role

ABOUT PAGA

Paga is on a mission to enable one billion Africans and millions of SMEs to pay, preserve hard-earned income, participate in global trade, and purchase goods and services at home and abroad. We have built a multi-currency, cloud-based payment and financial services engine that leverages multiple business services built on the same best-in-class infrastructure to serve the ecosystem through three businesses – Paga Engine (Enterprise B2B - www.pagaengine.com); Paga (Consumer - www.Paga.com); and Doroki (SME Retail - www.doroki.com). Paga has three licenses with the Central Bank of Nigeria – mobile money, international remittance, and a microfinance bank. Paga is headquartered out of the United Kingdom and has operating entities in Nigeria, United States, and Ethiopia. Founded in 2009, Paga now serves millions of users and businesses across Africa and beyond.

ABOUT THE ROLE

As a Fraud Management Analyst at Paga, you will be pivotal in the detection, analysis, and resolution of fraudulent activities within the organization. You will work closely with the Fraud Associate to identify potential cases of fraud, including money laundering, forgeries, and legal claims. Your primary responsibility will be to develop and implement effective fraud detection strategies, ensuring compliance with regulatory requirements and maintaining the integrity of Paga’s operations.

The ideal candidate will possess a strong understanding of fraud management techniques, legal and regulatory frameworks, and corporate governance practices. They must be analytical, detail-oriented, and uphold the highest ethical standards while working to support Paga's business objectives.

PRIMARY RESPONSIBILITIES

• Fraud Monitoring, Analysis, Investigation, and Resolution of issues raised.
• Assists in the development of fraud detection tactical and strategic planning for fraudulent activities on the company platform and internally, including developing and managing a product roadmap.
• Proactively monitor and analyze transactions and account data to identify suspicious activities and potential fraud risks.
• Investigate flagged transactions and resolve irregularities by leveraging data analysis and investigative techniques.
• Work closely with internal teams, external merchants, financial institutions, law enforcement, and regulators to resolve fraud cases.
• Identify areas within the business that require enhanced security measures to prevent future fraudulent incidents.
• Gather, document, and provide evidence for legal and regulatory purposes, ensuring thorough records of all investigations and findings.
• Analyze fraud trends, provide recommendations to management for mitigating risks, and support the development of fraud prevention strategies.
• Participate in ongoing professional development through research, training, and educational programs to stay current on emerging fraud trends and best practices.
• Prepare detailed reports on fraud investigations, findings, and recommendations for senior management and external regulatory bodies as needed.
• Work closely with legal teams to develop and implement action plans for fraud case resolution.

KEY COMPETENCIES

• Integrity
• Initiative
• Self- driven and hardworking
• Organized
• Multitask and manage competing priorities
• Good team player
• Flexibility
• Detail-oriented and process-oriented approach.

KNOWLEDGE AND SKILL REQUIREMENTS

• Bachelor's degree in a relevant field (e.g., Business, Finance, Law, or related disciplines).
• 2+ years of experience in fraud management, risk analysis, or a related compliance role.
• Strong understanding of fraud detection, AML/CFT regulations, and KYC procedures.
• Proficient in using data analysis tools and financial software to detect irregularities and assess risks.
• Familiarity with financial crime investigation methods and regulatory reporting practices.
• Strong analytical, problem-solving, and decision-making abilities.
• Excellent communication skills with the ability to present findings to both technical and non-technical stakeholders.
• High ethical standards and attention to detail in handling sensitive financial data.
• Ability to work in a fast-paced, dynamic environment and manage multiple priorities effectively.
• Must have completed NYSC.

Click on this link https://paga.bamboohr.com/jobs/ to apply for this job.

We are an equal opportunity employer and value diversity inclusion. We do not discriminate on grounds of colour, race, nationality, religion, age, ethnic origin, disability, gender, marital status, or sexual orientation in our employment practices.