KEY ACCOUNT MANAGER (“PaaS KAM”) JOB DESCRIPTION

Company: Pagatech Limited (“Paga” or the “Company”)

Sector: Financial Services

Position: Paga Engine Key Account Manager (“PaaS KAM”)

Location: Lagos, Nigeria

Experience: 4 years’ (min) experience in a Business Development or Relationship management function

ABOUT PAGA

Paga is on a mission to enable one billion Africans and millions of SMEs to pay, preserve hard-earned income, participate in global trade, and purchase goods and services at home and abroad. We have built a multicurrency, cloud-based payments and financial services engine that leverages multiple business services built on the same best-in-class infrastructure to serve the ecosystem through three businesses - Paga Engine (Enterprise B2B - www.pagaengine.com); Paga (Consumer - www.Paga.com); and Doroki (SME Retail - www.doroki.com).

Paga has three licenses with the Central Bank of Nigeria – mobile money, international remittance, and a microfinance bank. Paga is headquartered out of the United Kingdom and has operating entities in Nigeria, United States, and Ethiopia. Founded in 2009, Paga now serves millions of users and businesses across Africa and beyond.

ABOUT THE ROLE

Reporting to the Partnerships Lead, the Key Account Manager will be responsible for managing relationships with key partners, to grow the Company’s business and to ensure that clients’ needs are met.

RESPONSIBILITIES AND TASKS

Client/Stakeholder Management

• Attracting and managing key account relationships to on-board new deal/projects and manage existing business for high performance; this includes serving as the primary Account Manager and point person for a portfolio of clients
• Get understanding of clients’ needs and requirements and proffer possible solutions
• Collaborating with the Partnerships Lead and other Account Managers to achieve team goals, and also representing the department as needed in line with Company policies
• Performing research, developing ideas and creating new business opportunities for the Company
• Designing and building reports to communicate ideas and status updates
• Organizing materials and information for tender submissions, including liaison with other units within the Company on submission of bid documents
• Providing inputs to management for developing capabilities in new areas of strategic value
• Serve as intermediary between the clients and the internal teams
• Communicating with cohorts in client and potential client organizations, professionally and socially (where appropriate), to maintain relationships with clients

SKILLS & QUALIFICATIONS

Job-specific Skills and Requirements

• Exceptional attention to detail
• Resourcefulness and self-motivation, with the ability to perform with minimal supervision
• Well-organized, with ability to prioritize and manage multiple projects simultaneously
• Exceptional market/customer awareness and networking skills
• Strong proficiency in use of business email and Microsoft Word, Excel, and PowerPoint
• Experienced in development of business processes, models, and plans, including basic financial analysis in Excel
• Excellent written and oral communication skills
• Adaptability, ability to work in a team environment
• Confidentiality and the highest ethical standards must be maintained in all activities
• The Key Account Manager will be required to provide assistance to the Company in a wide range of areas, including duties not directly related to his/her area of experience or expertise, in which case proper instruction will be provided by the Company

Minimum Qualifications

• Bachelor’s degree
• Minimum of 4 years’ experience in a Business Development or Sales function and providing solutions to clients’ need
• Experience in technical payment products

Click on this link https://paga.bamboohr.com/jobs/ to apply for this job.

We are an equal opportunity employer and value diversity inclusion. We do not discriminate on grounds of colour, race, nationality, religion, age, ethnic origin, disability, gender, marital status, or sexual orientation in our employment practices.