AboutAustin’s coolest 3D printing start-up, re:3D (re3d.org) is seeking a multi-talented Customer Support/Customer Success manager. As the User Experience Lead you must have a love for 3D printing and community interaction. You will be responsible for replying to customer issues in a timely manner using Zendesk, taking low volume customer calls, and bi-monthly reporting to the engineering team. You’ll work to create proactive solutions for customer success such as maintaining/creating content for our forum, updating/consolidating documentation, and brainstorming new and creative ways of supporting our community. You will also be willing to travel to give training and complete on-site repairs for our customers.Employment TermsType: Full-TimeCompensation: Negotiable