Solutions Consultant
SkyHive
Palo Alto, CA, USA
Posted on Mar 12, 2024
About SkyHive
The future of work is about moving from jobs to skills. At SkyHive, we are on a mission to organize the world's workforce data to enable the reskilling required for a more efficient global economy. We have built the only AI-based workforce management platform that deepens our customers’ understanding of labor markets, workforces, and individuals, enabling new ways of acquiring, developing, and retaining talent. We illuminate reskilling journeys and enable our customers to create a capable and future-proof workforce that closes their skill gaps with speed and efficiency.
SkyHive has been recognized as a global leader in AI-based workforce management by the World Economic Forum, Accenture, Gartner, Forbes, Startup Grind, and C100.
The Opportunity
We’re seeking a Customer-Facing Engineer with exceptional communication skills and a strong passion for emerging technology. As a Solutions Consultant, you'll play a pivotal role in positioning our product to enterprise clients. You'll collaborate with sales representatives to create and deliver compelling presentations, highlighting the features of our products. With our company experiencing rapid growth, the right candidate will have ample opportunities to contribute to our success and accelerate their own career development.
The ideal candidate should possess a solid understanding of HR software systems, a keen dedication to customer satisfaction, and a proactive "scale-up" mindset. The successful candidate will demonstrate flexibility, comfort with ambiguity, and an ability to work effectively under tight deadlines.
Depending on skills and experience, we are open to hiring a Senior Solutions Consultant.
What You Will Do
- Understand complex customer business challenges
- Collaborate with Account Executives to lead opportunity execution
- Engage with customers to comprehend business requirements and communicate the unique value proposition of SkyHive, in collaboration with Account Executives
- Execute on activities expected to drive conversion, including technical demonstrations, interpretation of insights reports, and presentation of relevant materials from SkyHive's technology and product roadmaps
- Develop a strategy for end-to-end customer engagement
- Document client needs, pain points, and opportunities in the CRM
- Instill confidence in recommendations through product expertise, technical phone calls, workflow outlines, RFP/RFI responses, product roadmap discussions, and business process diagrams
- Collaborate with Sales & Delivery teams to meet revenue targets
- Demonstrate expert proficiency in the SkyHive platform, including current and future features
- Communicate and champion SkyHive's leadership in security, compliance, and ethical AI
What You Will Bring:
- 3+ years of experience in a Solutions/Pre-sales role, selling SaaS solutions and concepts
- Experience with HCM systems (preferably Workday, SAP SuccessFactors, etc.), CRM systems, or other SaaS companies in the HR/talent space
- Proficiency in technical business documentation such as workflow diagrams, proposals, SOWs, RFPs, and RFIs
- Familiarity with system integration methods like web services, SOAP APIs, and REST APIs
- Fluency in Spanish, French, Japanese, Korean, or German is a plus
Excited about the opportunity but concerned you don't meet all the requirements? Apply anyway and give us both the chance to find out!
What We Offer
- Competitive compensation
- Stock Options
- Unlimited vacation, paid holidays and birthday leave
- Comprehensive health benefits package
- Retirement savings with employer match
- Paid & unpaid volunteer time off
- Opportunity to get your foot in the door of a fast-growing tech company
- Collaborative team environment
- Professional development assistance program
- Social Impact Organization with Certified B-Corp Status
- Opportunity to explore other departments as training and career continues
Compensation
Solutions Consultant: $100,000 to $138,000 per year
Senior Solutions Consultant: $138,000 to $175,000 per year
Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws.
What You Can Expect
All SkyHivers are rewarded with a truly unique professional experience. We work hard and are passionate about our mission and our customers. We support each other and work in a highly collaborative, engaging environment to make a positive impact on the world. We encourage you to reach out to any SkyHive employee to hear their experiences first-hand. We hold ourselves accountable for helping you reach your career goals in a truly supportive environment, valuing diversity in all its forms. We love adding new perspectives and appreciate those who ask questions to challenge assumptions, explore new directions, and improve what we have already built. People evolve and so do companies - we reflect this in how we assemble and grow our team. We support an environment in which every person can bring their full, authentic selves to work.
Equal Opportunity
SkyHive is proud to be an Equal Opportunity Employer and is committed to a diverse and inclusive workplace. We believe that a successful organization is one that celebrates its employees for who they are, who they love, and the unique lens through which they experience the world. SkyHive does not discriminate based on race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or other legally protected status. We understand that our differences make us better. They empower us to learn from each other, lean on each other, and create a product and community that models the behavior we hope to see in others.
If you need reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, contact us at people@skyhive.io and describe the specific accommodation requested for a disability-related limitation.