Solutions Consultant
SkyHive
Remote · Dublin, Ireland · Remote
Posted on Apr 10, 2024
About SkyHive
The future of work is about moving from jobs to skills. At SkyHive, we are on a mission to organize the world's workforce data to enable the reskilling required for a more efficient global economy. We have built the only AI-based workforce management platform that deepens our customers’ understanding of labor markets, workforces, and individuals, enabling new ways of acquiring, developing, and retaining talent. We illuminate reskilling journeys and enable our customers to create a capable and future-proof workforce that closes their skill gaps with speed and efficiency.
SkyHive has been recognized as a global leader in AI-based workforce management by the World Economic Forum, Accenture, Gartner, Forbes, Startup Grind, and C100.
About the Role
We’re seeking a Customer-Facing Engineer with exceptional customer skills and a strong passion for emerging technology. As a Solutions Consultant, you'll play a pivotal role in leading complex and strategic customer pre-sales engagements. You will act as a thought leader and trusted advisor for customers in their journey from job based to skill based organization. You'll collaborate with sales representatives to create and deliver compelling presentations, showcasing the features of our products.
As a Solution Consultant, this individual will have ample opportunities to expand their skills and contribute to the growth of the company during its rapid expansion phase. They will collaborate with various teams, including Product Engineering and Post Sales, and will be responsible for mentoring junior team members, nurturing their professional development.
What You Will Do
- Independently analyze and address complex customer business challenges
- Take the lead in executing high-stakes opportunities and guiding junior team members
- Engage with customers to deeply understand their business needs and effectively communicate the unique value proposition of SkyHive
- Lead technical demonstrations and effectively interpret insights reports, highlighting the full potential of our technology and product roadmap
- Develop comprehensive strategies for end-to-end customer engagement and success
- Document intricate client requirements, pain points, and opportunities in the CRM
- Instill confidence in recommendations through expert-level product knowledge and strategic communication
- Collaborate closely with Sales & Delivery teams to meet and exceed revenue targets
- Demonstrate a high level of proficiency in the SkyHive platform, including current and future features
- Champion SkyHive's leadership in security, compliance, and ethical AI while maintaining a customer-focused approach
What You Will Bring
- 6+ years of experience in a Solutions/Pre-sales role, with a proven track record in selling SaaS solutions and concepts
- Extensive knowledge of HCM systems (preferably Workday, SAP SuccessFactors, etc.), CRM systems, or other SaaS companies in the HR/talent space
- Expertise in technical business documentation, including workflow diagrams, proposals, SOWs, RFPs, and RFIs
- Familiarity with various system integration methods such as web services, SOAP APIs, and REST APIs
- Strong leadership skills with the ability to effectively mentor and guide junior team members
- Fluency in Spanish, French, Japanese, Korean, or German is a plus
What We Offer
- Competitive compensation
- Stock Options
- Unlimited vacation, paid holidays and birthday leave
- Comprehensive health benefits package
- Retirement savings with employer match
- Paid & unpaid volunteer time off
- Opportunity to get your foot in the door of a fast-growing tech company
- Collaborative team environment
- Professional development assistance program
- Social Impact Organization with Certified B-Corp Status
- Opportunity to explore other departments as training and career continues
What You Can Expect
All SkyHivers are rewarded with a truly unique professional experience. We work hard and are passionate about our mission and our customers. We support each other and work in a highly collaborative, engaging environment to make a positive impact on the world. We encourage you to reach out to any SkyHive employee to hear their experiences first-hand. We hold ourselves accountable for helping you reach your career goals in a truly supportive environment, valuing diversity in all its forms. We love adding new perspectives and appreciate those who ask questions to challenge assumptions, explore new directions, and improve what we have already built. People evolve and so do companies - we reflect this in how we assemble and grow our team. We support an environment in which every person can bring their full, authentic selves to work.
Equal Opportunity
SkyHive is proud to be an Equal Opportunity Employer and is committed to a diverse and inclusive workplace. We believe that a successful organization is one that celebrates its employees for who they are, who they love, and the unique lens through which they experience the world. SkyHive does not discriminate based on race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or other legally protected status. We understand that our differences make us better. They empower us to learn from each other, lean on each other, and create a product and community that models the behavior we hope to see in others.
If you need reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, contact us at people@skyhive.io and describe the specific accommodation requested for a disability-related limitation.