Enterprise Account Director

We are seeking a highly skilled and dynamic Enterprise Account Director to lead and grow one of our flagship UK accounts. This role calls for a rare blend of strategic thinking, commercial acumen, and customer-centric leadership.

You will excel across multiple disciplines, including enterprise sales, solution consulting, program and project management, customer success, and long-term account strategy. Your mission: drive exceptional client outcomes, strengthen executive partnerships, and unlock new business opportunities within a key strategic account.

Working closely with cross-functional teams across Cornerstone, you will ensure our customer receives world-class support, delivery excellence, and measurable success.

In this role you will…

• Own and grow a major strategic account, serving as the primary senior relationship lead.
• Develop and execute a comprehensive account strategy aligned with client objectives and Cornerstone’s business goals.
• Achieve or exceed revenue targets by identifying customer challenges and aligning Cornerstone solutions to deliver measurable business value.
• Expand relationships at all levels (“high and wide”) to deepen engagement and broaden the account footprint.
• Act as the escalation and resolution point, ensuring customer satisfaction and strengthening trust.
• Collaborate cross-functionally to deliver seamless service, exceptional implementation quality, and consistent customer success.
• Monitor and influence customer satisfaction, proactively identifying risks and opportunities.
• Represent Cornerstone as a trusted advisor, offering industry insights and thought leadership in Talent & Learning technology.

You have what it takes if you have…

• 7+ years’ experience in enterprise sales, account management, or strategic client leadership—ideally within the software or SaaS industry.
• A proven track record in solution selling, consulting, or managing complex programs and stakeholder groups.
• Strong business process knowledge, technical aptitude, and the ability to quickly master our Talent & Learning Management solutions.
• Exceptional communication, negotiation, and relationship-building skills with senior-level stakeholders.
• A proactive, positive, and professional approach to customer engagement.
• Ability to work autonomously in a remote environment while effectively partnering with internal teams.
• Bachelor’s degree in Business, Management, or Marketing (preferred but not required).
• Commitment to diversity, inclusion, privacy, and security best practices.
• Willingness to travel, as required.

Why This Role Matters

In this pivotal role, you will directly influence revenue growth, long-term partnership strength, and customer success outcomes for one of our most important clients. High performance in this position unlocks opportunities for career advancement, travel, and significant financial rewards.

We don’t just recruit exceptional people, we are deeply committed to helping them grow, thrive, and stay with us for the long term.

Our Culture:

Spark Greatness. Shatter Boundaries. Share Success. Are you ready? Because here, right now – is where the future of work is happening. Where curious disruptors and change innovators like you are helping communities and customers enable everyone – anywhere – to learn, grow and advance. To be better tomorrow than they are today.

Who We Are:

Cornerstone powers the potential of organizations and their people to thrive in a changing world. Cornerstone Galaxy, the complete AI-powered workforce agility platform, meets organizations where they are. With Galaxy, organizations can identify skills gaps and development opportunities, retain and engage top talent, and provide multimodal learning experiences to meet the diverse needs of the modern workforce. More than 7,000 organizations and 100 million+ users in 180+ countries and in nearly 50 languages use Cornerstone Galaxy to build high-performing, future-ready organizations and people today.

Total Rewards:

At Cornerstone, we are dedicated to inspiring excellence and pushing boundaries in everything we do. Our compensation strategy is based on three fundamental principles: equitable pay, market-driven research, and skill-based appraisals. As part of our mission to share success and empower individuals to thrive in an ever-changing world, the listed salary range is just one element of Cornerstone’s comprehensive compensation package. This compensation package may also include annual bonuses, short- and program-specific awards depending on the role, and a comprehensive benefit offering. The disclosed salary range reflects the geographic differential based on the location of the position if applicable. The starting salary for the successful applicant will depend on several job-related factors, including education, training, experience, certifications, location, business needs, and market demands. This range is based on a full-time position and may be adjusted in the future. Join us in shaping the future of work — tomorrow, together. Experience flexibility and empowerment in your career at Cornerstone. The BASE salary range for this position is: 61900 - 99000 GBP.

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