Senior Project Manager - Poland
Operations
Kraków, Poland
Posted on Nov 7, 2026
In This Role You Will…
• Lead multiple complex implementations or a complex projects with interconnected functional, technical, migration, integration, partner, security, testing, cutover, adoption, and transition workstreams.
• Translate customer strategy, business and industry context, and implementation objectives into measurable outcomes, integrated roadmaps, governance, decision rights, quality gates, and value checkpoints.
• Advise customer sponsors and senior stakeholders, facilitate steering committees and complex trade-off decisions, and provide clear insight on outcomes, time to value, scope, cost, risk, and customer experience.
• Adapt delivery plans and governance as priorities, market or regulatory factors, product constraints, dependencies, resource signals, risks, readiness, and value evidence change.
• Apply product and technical judgment to challenge assumptions, estimates, solution dependencies, custom requests, release impacts, and readiness decisions, coordinating resolution across customer teams, Product, Engineering, Support, Cloud Operations, and partners.
• Manage projects financials, forecasting, margin, staffing, utilization, partner and vendor performance, contract interpretation, change control, and corrective commercial actions within assigned projects.
• Support pre-sales discovery, solution shaping, estimates, statements of work, delivery models, and outcome-linked expansion opportunities.
• Coach Project Managers and workstream leaders, and contribute improvements to established frameworks, segment-specific playbooks, quality gates, accelerators, responsible AI-enabled delivery practices, and lessons learned.
You’ve Got What It Takes If You Have…
• Typically 8+ years of experience leading complex enterprise software or SaaS implementations as a billable customer delivery leader.
• Demonstrated experience owning multi-workstream projects involving product configuration, data, integrations, migrations, identity and security, testing, cutover, partners, adoption, and organizational change.
• Experience applying business, market, customer, and industry insight to projects planning, executive decisions, delivery recovery, risk management, and value realization.
• Experience leading delivery across Enterprise, Mid-Market, and Small Business customers and adapting governance, advisory depth, technical assurance, staffing, documentation, and decision cadence to customer scale, complexity, maturity, and pace.
• Strong executive communication, negotiation, conflict resolution, structured problem solving, commercial awareness, and stakeholder leadership.
• Working knowledge of enterprise SaaS implementation methods, solution architecture, APIs and integrations, data and migration, testing, release management, cutover, adoption, and operational readiness.
• Ability to use approved AI and automation responsibly, validate outputs for accuracy and risk, and retain accountability for decisions and external communications.
• Bachelor’s degree or equivalent practical experience.
• Lead multiple complex implementations or a complex projects with interconnected functional, technical, migration, integration, partner, security, testing, cutover, adoption, and transition workstreams.
• Translate customer strategy, business and industry context, and implementation objectives into measurable outcomes, integrated roadmaps, governance, decision rights, quality gates, and value checkpoints.
• Advise customer sponsors and senior stakeholders, facilitate steering committees and complex trade-off decisions, and provide clear insight on outcomes, time to value, scope, cost, risk, and customer experience.
• Adapt delivery plans and governance as priorities, market or regulatory factors, product constraints, dependencies, resource signals, risks, readiness, and value evidence change.
• Apply product and technical judgment to challenge assumptions, estimates, solution dependencies, custom requests, release impacts, and readiness decisions, coordinating resolution across customer teams, Product, Engineering, Support, Cloud Operations, and partners.
• Manage projects financials, forecasting, margin, staffing, utilization, partner and vendor performance, contract interpretation, change control, and corrective commercial actions within assigned projects.
• Support pre-sales discovery, solution shaping, estimates, statements of work, delivery models, and outcome-linked expansion opportunities.
• Coach Project Managers and workstream leaders, and contribute improvements to established frameworks, segment-specific playbooks, quality gates, accelerators, responsible AI-enabled delivery practices, and lessons learned.
You’ve Got What It Takes If You Have…
• Typically 8+ years of experience leading complex enterprise software or SaaS implementations as a billable customer delivery leader.
• Demonstrated experience owning multi-workstream projects involving product configuration, data, integrations, migrations, identity and security, testing, cutover, partners, adoption, and organizational change.
• Experience applying business, market, customer, and industry insight to projects planning, executive decisions, delivery recovery, risk management, and value realization.
• Experience leading delivery across Enterprise, Mid-Market, and Small Business customers and adapting governance, advisory depth, technical assurance, staffing, documentation, and decision cadence to customer scale, complexity, maturity, and pace.
• Strong executive communication, negotiation, conflict resolution, structured problem solving, commercial awareness, and stakeholder leadership.
• Working knowledge of enterprise SaaS implementation methods, solution architecture, APIs and integrations, data and migration, testing, release management, cutover, adoption, and operational readiness.
• Ability to use approved AI and automation responsibly, validate outputs for accuracy and risk, and retain accountability for decisions and external communications.
• Bachelor’s degree or equivalent practical experience.