Company

RF360 Singapore Pte., Ltd.

Job Area

Operations Group, Operations Group > Supply Chain Management

General Summary

Leverages an understanding of manufacturing and supply chain processes and procedures (e.g., demand metrics, supply levels, customer pushout) to analyze, report, and resolve supply planning activities. Monitors the schedule, and scope of product(s). Manages the demand signal by using the Demand Statement and other reports to plan, schedule, and monitor the movement of material through the manufacturing production cycle.

Minimum Qualifications

• Bachelor's degree in Business Operations, Industrial Engineering, Supply Chain, or related field.
  
  
  

Job Responsibilities

• Liaise with Sales offices on daily shipments for customers
• Ensuring Sales offices are placing order entries in system timely
• Liaise with PM & Sales on key customers’ ramp up plan for new filters release & depletion for end of life projects.
• To be up-to date with delivery schedules and changes in customers’ demands.
• To represent factory on issues of rescheduling from PM & Sales, negotiate and not comply blindly.
• Liaise with PM on monthly sales forecast, Projections.
• Customer visits to or with Sales / PM to understand customer requirements.
• Liaise with PM & Sales to ensure correct types are built on stock and to manage stock ageing to avoid slow moving and obsolescence
• Manage customers’ returns, credit & debit issues to ensure clean status of stock in factory
• Ensuring orders received are in line with bucket split allocated in SAP To mitigate the differences with PM & Sales from factory’s perspective when demand exceed capacity
• To be equipped with the necessary soft and hard skills (i.e.: Attending related courses)
• To proactively set up review meetings with reporting manager to ensure career development plan is aligned and is a common goal.
• To establish proper succession planning steps for the next level to take over current job scope
• Additional responsibility:
• Generating of monthly reports for internal reporting purposes
  
  
  

Education/Experience Requirements

Education

• Diploma / Degree in Logistics, or, Supply Chain Management
  
  
  

Experience

• 5 years’ experience in Key Account Service, or, Customer Service (Fulfillment / Logistic) in Electronics sector
  
  
  

Requirements

• Candidate must have attributes link to basic customer service job (resourceful, ability to handle difficult and demanding customers etc)
• Able to work independently
• Strong in analyzing information and data
• Firm in character and is able to work under stress environment
  
  
  

Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries).

Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.

To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications.

If you would like more information about this role, please contact Qualcomm Careers.