Company

Qualcomm India Private Limited

Job Area

Engineering Group, Engineering Group > Software Applications Engineering

General Summary

We are seeking a Senior Customer Engineering (CE) Engineer to support and scale complex device‑to‑cloud platforms. This role is ideal for an engineer who enjoys working closely with customers, solving real‑world technical problems, and operating across embedded devices, cloud services, and APIs.

In addition to strong technical fundamentals, this role values an engineer who actively adopts modern engineering practices, including AI‑assisted workflows and tooling automation, to improve efficiency and quality.

Minimum Qualifications

• Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 2+ years of Software Applications Engineering, Software Development experience, or related work experience.
  
  
  

OR

Master's degree in Engineering, Information Systems, Computer Science, or related field and 1+ year of Software Applications Engineering, Software Development experience, or related work experience.

OR

PhD in Engineering, Information Systems, Computer Science, or related field.

• 1+ year of any combination of academic and/or work experience with Programming Language such as C, C++, Java, Python, etc.
• 1+ year of any combination of academic and/or work experience with debugging techniques.
  
  
  

Tittle: Senior Engineer

Exp: 3 to 6 yr

What You’ll Do

• Act as a technical point of contact for customers integrating devices, SDKs, cloud services, and APIs
• Own issue resolution end‑to‑end: reproduction, RCA, fix validation, and closure
• Debug device‑side issues (firmware, connectivity, power, logs, traces)
• Troubleshoot microservices‑based cloud systems, REST APIs, and data pipelines
• Analyze application and backend issues using logs, metrics, and ELK stack
• Translate recurring customer pain points into actionable engineering feedback
• Use modern AI‑assisted tools and automation to improve investigation speed, documentation, and quality
  
  
  

What You Bring

• 5+ years of experience in embedded systems, IoT, cloud platforms, or distributed systems
• Strong programming experience in Java (backend) and familiarity with full‑stack concepts
• Hands‑on experience with:
• REST APIs and OpenAPI / Swagger specifications
• Microservices architectures
• Cloud‑native services and distributed systems
• Debugging using logs, metrics, traces (ELK or similar stacks)
  
• Solid understanding of networking, APIs, and production support practices
• Ability to communicate complex technical topics clearly to both technical and non‑technical audiences
  
  

Nice to Have

• Experience with IoT platforms, OTA updates, provisioning, or large device fleets
• Exposure to cloud technologies (AWS/Azure/GCP or equivalent)
• Background in Customer Engineering, Solutions Engineering, or Field Engineering
• Interest in engineering productivity, AI‑assisted workflows, and tooling automation
• Comfortable working with global teams across time zones
  
  
  

Applicants: Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries).

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