Position - HR Business Partner

Job Role - Human Resources
Team - HR (Retail Operations)
Location - Bangalore

About Tata 1mg

Tata 1mg is India’s leading consumer healthcare platform. It aspires to be the trusted health partner for all Indians and its mission is to make healthcare accessible, understandable, and affordable. Leading the chart as one of the top consumer health platforms through e-pharmacy, e-diagnostics, e-consulting and offline stores, it is also one of the most preferred pharmacy and diagnostic partners for the leading hospitals in India. It enables consumers to learn more about their medicines and find more cost-effective substitutes. Tata 1mg is an initiative taken in the spirit of public service with a vision to empower Indian consumers and caregivers to select the most appropriate healthcare service at the best possible prices.

Know more about us:https://www.1mg.com/aboutUs

About the Team

The HR team partners closely with business leaders to drive people strategy across retail operations. The team works at the intersection of business and workforce management to ensure strong employee engagement, policy adherence, operational excellence, and seamless execution of the employee lifecycle across stores.

What you will do:

• Partner with retail business leaders to design and implement HR strategies tailored to store operations.

• Act as a trusted advisor to store managers and employees, promoting company values and fair workplace practices.

• Maintain strong on-ground presence through regular store visits to gauge employee sentiment and proactively address concerns.

• Drive employee engagement initiatives and recognition programs to build a motivated and productive workforce.

• Manage end-to-end recruitment including sourcing, interviewing, and onboarding for frontline and store-level roles.

• Coordinate pre-employment processes such as background verification and medical checks.

• Facilitate performance review processes, identify performance gaps, and support store managers with improvement plans.

• Partner with business leaders to identify training needs and execute development programs aligned with operational requirements.

• Ensure timely and accurate payroll processing through coordination with internal teams.

• Maintain statutory registers, licenses, and ensure compliance with all labor laws and internal policies.

• Manage employee lifecycle processes including exit formalities, conduct exit interviews, and analyze attrition trends.

• Analyze HR metrics such as attrition, engagement scores, and manpower planning data to provide actionable insights.

• Support internal and external HR audits as required.

What are we looking for:

• Master’s degree with 7–8 years’ post-MBA experience in field HR / business partnering roles, preferably in retail.

• Proven ability to manage large, distributed frontline employee groups across multiple store locations.

• Willingness and ability to be regularly present in stores to engage employees and address concerns.

• Strong understanding of HR concepts, compliance, and employee relations.

• Ability to build trust, anticipate issues, and implement preventive solutions.

• High initiative, resilience, and agility to thrive in a fast-paced, ground-intensive environment.

• Strong analytical and stakeholder management skills with the ability to influence outcomes.

Why join us?

Tata 1mg provides one of the most exciting and high growth environments to work in. You get the added benefit of working in a prestigious legacy brand like Tata and a highly dynamic and versatile startup like 1mg. The leadership of Tata 1mg is determined to make it one of the best places to work.

Disclaimer

Tata 1mg is proud to be an Equal Opportunity Employer. All employment decisions at Tata 1mg shall be made without discrimination, harassment or less favorable treatment of any employee or job applicant, either directly or indirectly, on the grounds of age, color, physical ability, ethnic origin, nationality, religion, gender, family status, marital status, prenatal status, gender reassignment, or sexual orientation. All employment decisions are based on business needs, job requirements, competence and merit.