Job Description : BI Manager - Sales Analytics

BI Manager - Sales Analytics
Location: Gurugram | Level: Manager

About Tata 1mg

Tata 1mg is India’s leading consumer healthcare platform. It aspires to be the trusted health partner for all Indians, with a mission to make healthcare accessible, understandable, and affordable.Leading the chart across e-pharmacy, e-diagnostics, e-consulting, and offline stores, Tata 1mg is also one of the most preferred pharmacy and diagnostic partners for leading hospitals in India. The platform enables consumers to learn more about their medicines and find cost-effective substitutes. Tata 1mg is driven by the spirit of public service, with a vision to empower Indian consumers and caregivers to choose the most appropriate healthcare services at the best possible prices.

Know more about us:https://www.1mg.com/aboutUs

About the Role
Own end-to-end analytics for telesales, AI sales agents, and vendor performance to drive GMV growth, conversion optimization, and cost efficiency. Build CXO-ready dashboards and deliver actionable insights for faster sales decisions.

Key Responsibilities

• Build and maintain single-source sales dashboards (GMV, AOV, conversion rates, cost/sale, funnel efficiency)

• Deep-dive sales funnel leakages, campaign ROI, AI vs human performance variance

• Analyze C-Sat correlations with AOR/IPO to optimize customer interactions

• Partner with Sales Leadership, Product, and Marketing for data-backed GMV levers

• Eliminate manual reporting; reduce insight TAT from days to hours

• Track vendor performance, commission efficiency, and telesales productivity

What We're Looking For

• 3-5 years in sales analytics, revenue ops, or growth analytics (e-commerce/healthtech preferred)

• Expertise building Tableau/Power BI dashboards with complex bridges (GMV, conversion, cost)

• Proven impact on sales metrics (AOV uplift, funnel optimization, campaign ROI)

• Strong SQL, Python/R for funnel analysis and experimentation

• Experience with telesales, AI agents, or vendor ecosystems a plus

Impact: Drive 10-15% GMV growth through sharper sales decisions and AI optimization.
Why Join Us

Tata 1mg offers one of the most exciting and high-growth environments to work in. You get the opportunity to work on business-critical programs while enjoying the best of both worlds—a trusted Tata legacy brand combined with the speed and innovation of a fast-growing technology-driven organization. The leadership at Tata 1mg is committed to building a strong, inclusive, and high-impact workplace.

Disclaimer

Tata 1mg is proud to be an Equal Opportunity Employer. All employment decisions at Tata 1mg are made without discrimination, harassment, or bias on the basis of age, color, physical ability, ethnic origin, nationality, religion, gender, marital status, family status, sexual orientation, or any other legally protected status. Employment decisions are based solely on business needs, job requirements, competence, and merit.