Designation: Senior Manager - Full Time

Role: Key Account Manager

Department: Business Development

Location: Gurgaon, Haryana

About Tata 1mg

Tata 1mg is a trusted health partner for end consumers and large institutions. Our Mission is to

make healthcare understandable, accessible and affordable for all Indians. Over the past three

years, we've worked to build a healthcare platform that guides customers to the right and

affordable care. Today, Tata 1mg is present in 1000+ cities– And we’re just getting started.

Leading the chart as one of the top consumer health platforms through ePharmacy, eDiagnostics,

e-consult and offline stores, Tata 1mg has delivered over 15M ePharmacy orders, 2M

eDiagnostics orders & 1M+ organic users/day in 2022 and we are just getting started. Our

strongest asset is our 6400+ people enabling us to deliver on our mission consistently.

Know more about us: https://www.1mg.com/aboutUs

Brief about the Team

Tata 1mg Corporate Health & Wellness team, under primary responsibility, is to serve as the

key point of contact for existing corporate clients, taking charge of their health and wellness

programs and client relationships, driving growth opportunities, and ensuring the successful

implementation of health and wellness solutions for corporate clients.

Role Overview

We are looking for a dynamic and result-oriented Lead – Key Account Manager to drive strategic

client relationships and business growth across corporate accounts. The role involves managing

large enterprise clients, leading a team of Account Managers, identifying new business

opportunities, ensuring client satisfaction, and achieving revenue targets across healthcare and

wellness solutions. The ideal candidate should possess strong stakeholder management skills,

consultative selling capability, and experience handling large B2B enterprise accounts while

mentoring and guiding high-performing account management teams.

Key Responsibilities

• Lead and manage a team of Account Managers, ensuring achievement of business and

client servicing objectives.

• Drive team performance through regular reviews, mentoring, guidance, and capability

building.

• Manage and grow relationships with key corporate clients and strategic accounts.

• Drive new business acquisition and revenue growth across healthcare and wellness

services.

• Identify client requirements and develop customized solutions and proposals.

• Lead commercial discussions, contract negotiations, and account onboarding.

• Ensure high client satisfaction through effective coordination with internal operations

and delivery teams.

• Build long-term partnerships with HR, Admin, Procurement, and leadership stakeholders.

• Track account performance, renewals, upselling, and cross-selling opportunities.

• Prepare business reviews, MIS reports, and sales forecasts for leadership.

• Collaborate with cross-functional teams to ensure seamless execution of projects and

services.

• Participate in client meetings, presentations, tenders, and strategic discussions.

Desired Candidate Profile

• 8-12 years of experience in Key Account Management, Corporate Sales, or B2B Business

Development.

• Prior experience in team handling and leading account management teams.

• Prior experience in healthcare, wellness, insurance, diagnostics, employee benefits, or

service industry preferred.

• Strong communication, negotiation, and relationship management skills.

• Proven track record of achieving revenue and growth targets. Ability to manage multiple

enterprise accounts simultaneously.

• Strong analytical and problem-solving capabilities. Proficiency in MS Office, CRM tools,

and presentation skills.

Why Join Us?

Tata 1mg provides one of the most exciting and high-growth environmentsto work in. You get the

added benefit of working in a prestigious legacy brand like Tata and a highly dynamic and versatile

startup like 1mg. Being an integral part of Corporate Health & Wellness will provide a great

opportunity to scale up a business to great heights leveraging the existing capabilities of Tata 1mg.

Disclaimer

Tata 1mg is proud to be an Equal Opportunity Employer. All employment decisions at Tata 1mg

shall be made without discrimination, harassment or less favorable treatment of any employee

or job applicant, either directly or indirectly, on the grounds of age, color, physical ability, ethnic

origin, nationality, religion, gender, family status, marital status, prenatal status, gender

reassignment, or sexual orientation. All employment decisions are based on business needs, job

requirements, competence, and merit.