Designation: Lead Associate

Role: Team Lead

Location: Jamshedpur, Jharkhand

Department: Hospitals

About Tata 1mg

Tata 1mg is a trusted health partner for end consumers and large institutions. Our Mission is to make healthcare understandable, accessible and affordable for all Indians. Over the past three years, we've worked to build a healthcare platforms that guides customers to the right and affordable care.

Today, Tata 1mg is present in 1000+ cities– And we’re just getting started. Leading the chart as one of the top consumer health platforms through e Pharmacy, e Diagnostics, e-consult and offline stores, Tata 1mg has delivered over 15M ePharmacy orders, 2M e Diagnostics orders & 1M+ organic

users/day in 2022 and we are just getting started. Our strongest asset is our 6400+ people enabling us to deliver on our mission consistently.

Brief about the Team

The Hospital Warehouse Lead Associate is responsible for overseeing daily warehouse operations within a healthcare setting. This role ensures efficient inventory management, timely distribution of medical supplies, and compliance with hospital standards, safety regulations, and quality requirements.

Key Responsibilities

1. Warehouse Operations

• Supervise daily warehouse activities, including receiving, storing, picking, packing, and dispatching medical supplies.
• Ensure accurate and timely delivery of materials to hospital departments.
• Monitor stock levels and prevent shortages or overstocking.

2. Team Leadership

• Lead, train, and supervise warehouse staff.
• Assign tasks and manage shift schedules.
• Monitor team performance and provide regular feedback.

3. Inventory Management

• Maintain accurate inventory records using ERP/WMS systems.
• Conduct regular cycle counts and inventory audits.
• Ensure proper storage conditions for temperature-sensitive and sterile supplies.

4. Compliance & Safety

• Ensure adherence to hospital policies, hygiene standards, and regulatory guidelines.
• Maintain safety protocols for handling medical equipment and hazardous materials.
• Support infection control standards.

5. Process Improvement

• Identify opportunities to improve operational efficiency and reduce costs.
• Implement warehouse management best practices.
• Coordinate with procurement and other hospital departments.

6. Reporting & Documentation

• Prepare daily and weekly inventory and operations reports.
• Track KPIs such as inventory accuracy, order fulfillment time, and stock variance.

Required Qualifications

• Bachelor's degree in Supply Chain, Logistics, Business Administration, or a related field.
• 3–5 years of warehouse experience, preferably in a hospital or healthcare environment.
• 1–2 years of experience in a supervisory or team lead role.

Skills & Competencies

• Strong leadership and team management skills.
• Knowledge of inventory management systems (ERP/WMS).
• Understanding of healthcare supply chain processes.
• Excellent organizational skills and attention to detail.
• Good communication and problem-solving abilities.
• Ability to work in a fast-paced, high-pressure environment.