Job Description

Position – Lead Product Analyst

Job Role – Product Analytics

Team – Product

Location –Gurgaon

About Tata 1mg

Tata 1mg is India’s leading consumer healthcare platform. It aspires to be the trusted health partner for all Indians, and its mission is to make healthcareaccessible,understandable, and affordable. Leading the chart as one of the top consumer health platforms through e-pharmacy, e-diagnostics, e-consulting, and offline stores, it is also one of the most preferred pharmacy and diagnostic partners for the leading hospitals in India. It enables consumers to learn more about their medicines and find more cost-effective substitutes.

TATA 1mg is an initiative taken in the spirit of public service with a vision to empower Indian consumers and caregivers to select the most appropriate healthcare service at the best possible prices.

Know more about us:https://www.1mg.com/aboutUs

Brief about the Team

The Product Team at Tata 1mg plays a pivotal role in driving innovation and shaping the future of healthcare. As a member of our Product Team, you will be part of a dynamic and collaborative group of professionals dedicated to revolutionizing the healthcare industry through technology-driven solutions

What will you do:

• Own product analytics for a defined product area, from metric definition and instrumentation to insight generation and decision support.

• Build and maintain core product metrics across acquisition, discovery, conversion, retention, fulfilment, and customer experience.

• Analyse user journeys, clickstream data, cohorts, funnels, and behavioural patterns to identify friction points and growth opportunities.

• Conduct root-cause analysis for movement in key metrics such as conversion, orderability, availability, cancellations, fulfilment, ETA adherence, repeat behaviour, or customer satisfaction.

• Partner with Product Managers to define problem statements, success metrics, guardrails, and measurement plans before feature launches.

• Design, size, and evaluate A/B tests and other experiments; provide clear recommendations on rollout, iteration, or rollback.

• Define event tracking and instrumentation requirements across app and web journeys; ensure data quality and metric consistency.

• Work with Engineering, Data, Operations, and Business teams to connect customer-facing product outcomes with underlying operational drivers.

• Present insights and recommendations to product and leadership stakeholders in a clear, structured, decision-oriented manner.

• Support competitive and market analysis where it directly informs product prioritisation or feature design.

What are we looking for:

• 2+ years of experience in online products (App/Web products) is a must (2 to 4 years is preferred)

• Strong SQL skills, including the ability to work with large datasets and independently solve ambiguous analytical problems.

• Strong understanding of product funnels, customer journeys, cohorts, retention, engagement, and conversion analysis.

• Experience designing and evaluating A/B tests, including hypothesis definition, metric selection, statistical interpretation, and guardrail analysis.

• Experience defining product instrumentation, including events, properties, screens, funnels, and tracking validation.

• Proficiency with BI and analytics tools such as Tableau, Metabase, Looker, Mixpanel, Amplitude, Google Analytics, or similar tools.

• Experience with Python or R for analysis is preferred.

• Ability to communicate complex analysis clearly and convert it into actionable product recommendations.

• Strong stakeholder management skills and comfort working directly with Product Managers, Engineers, Designers, and business teams.

• Experience in e-commerce, retail, supply chain, fulfilment, healthcare, or marketplace products is preferred.

Why Join Us?

Tata 1mg provides one of the most exciting and high-growth environments to work in. You get the added benefit of working in a prestigious legacy brand like Tata and a highly dynamic and versatile startup like 1mg. The leadership of Tata 1mg is determined to make it one of the best places to work.