Designation: Team Lead
Role: Trainer
Location: Jamshedpur, Jharkhand
Department: Hospitals
About Tata 1mg
Tata 1mg is a trusted health partner for end consumers and large institutions. Our Mission is to make healthcare understandable, accessible and affordable for all Indians. Over the past three years, we've worked to build a healthcare platforms that guides customers to the right and affordable care.
Today, Tata 1mg is present in 1000+ cities– And we’re just getting started. Leading the chart as one of the top consumer health platforms through e Pharmacy, e Diagnostics, e-consult and offline stores, Tata 1mg has delivered over 15M ePharmacy orders, 2M e Diagnostics orders & 1M+ organic
users/day in 2022 and we are just getting started. Our strongest asset is our 6400+ people enabling us to deliver on our mission consistently.
Brief about the Team
The Hospital Warehouse Lead Associate is responsible for overseeing daily warehouse operations within a healthcare setting. This role ensures efficient inventory management, timely distribution of medical supplies, and compliance with hospital standards, safety regulations, and quality requirements.
Key Responsibility
1. Training Design & Development
* Develop structured training modules for hospital supply chain processes * Create SOP-based training content for procurement, inventory, and distribution * Design onboarding and refresher training programs
* Conduct classroom and on-the-job training sessions for warehouse staff, procurement teams, and store managers * Deliver training on WMS systems, inventory tools, and hospital compliance standards * Facilitate workshops, simulations, and case-based learning
3. Process & Compliance Training
* Train staff on hospital supply chain protocols and safety standards * Ensure adherence to inventory control practices like FIFO/FEFO * Educate teams on cold chain management and critical medical supplies handling
4. Performance Improvement
* Assess training needs through performance analysis and audits * Monitor trainee progress and evaluate training effectiveness * Provide coaching and feedback to improve operational efficiency
5. Stakeholder Collaboration
* Work closely with supply chain heads, hospital administrators, and HR * Align training programs with organisational goals and operational needs
6. Documentation & Reporting
* Maintain training records, attendance, and certifications * Prepare training reports and dashboards * Update training materials based on process changes
Key Skills & Competencies
* Strong knowledge of hospital supply chain operations * Training & facilitation skills * Understanding of healthcare compliance * Communication and presentation skills * Analytical and problem-solving ability
* Bachelor’s degree in Pharmacy, or related field * Certification in Training/L&D (preferred)
* 2-4 years in hospital supply chain/warehouse/procurement * Minimum 1–2 years of experience in training or L&D role * Prior experience in leading a team or managing multi-location training programs
