To resolve the customer queries through Tickets and call

A bachelor’s degree in administration or a related field.

A minimum of 2 years experience.

Voice Process for welcome calls

Immediate Joiners

Knowledge of CRM systems.

Serve as a point of contact for customer support and complaints via phone calls

Maintain appropriate documentation and records of customer interactions

Proactively gather and utilise customer feedback and suggestions

Communicate to customers during outbound phone calls

Knowledge of Excel, Word & Spreadsheet.